Privacy Policy
Privacy Policy
We collect your information from Relevant Third Party sources (such as legal information); other means such as telephone or Skype calls; and also from your Website visits, filled-out and sent service request forms, and any contact or communication from you to our help desk. ([email protected]).
Your Consent to This Policy (and International Boundaries):
You consent to this Privacy Policy by utilizing this Website, including (but not limited to) signing up for anything; requesting Services; or using any Services, functions, Content, technologies, or any Website features. Your consent to this Privacy Policy applies regardless of the electronic device(s) that are used to access our Website, your personal location, or hardware and software, including (but not limited to) mobile devices and computers.
If you are utilizing the Website (as aforementioned without limitation) outside of the United States, or if the United States is not your home country, you expressly consent to personal information and communications being transferred internationally (across international boundaries and from one country to another).
Changes:
This Privacy Policy may change at any time and are effective upon the date of the policy (not upon reading the policy). Changes to the Privacy Policy will be posted on the website. If we significantly change the Privacy Policy, we will put a notice on our homepage 30 days before you are considered to have expressly consented to the amended Privacy Policy in its entirety (all amendments, all parts, and all sections). Different versions of our Privacy Policy might be archived so you may view them.
What Do We Do with Your Information:
Essentially, we collect information from people with the intention of providing better Services to you. Our goal is to process service request forms, enhance customer service, improve our Website, send periodic emails, and provide a satisfying customer experience. We may ask for information to verify your identity for legal reasons, solve issues, detect or prevent illegal activities, or to prevent duplicate submissions for ratings and surveys.
Our Website may contain links to other websites, but we are not responsible for any content, services, agreements, or privacy practices for those websites. If you desire to send us inquiries, feedback, or concerns about these websites or links, please contact us at [email protected].
We may use your email address to send you information, questions, promotional offers, advertising, or other things. Respect for your email preferences is important to us. If you desire at ANY point in time to unsubscribe from receiving any advertisement emails from us, we put detailed unsubscribe directions at the bottom of each email.
Information Collected and How We Collect It:
Information you give to us:
Our forms:
Our Website has service request forms where you fill out some basic contact information to do business, including (but not limited to) your name, billing address, email address, and a telephone number. This information is used so you may submit a service request form and payment. We will keep an electronic receipt of the transaction for our business processing. The information in this form is shared with relevant independent contractors.
Rating systems:
From time to time, there may be methods to which you can leave ratings for independent contractors. These may be presented in a form, in an email, or on the Website itself. These optional ratings are for independent contractors so that they may improve their business. These ratings are NOT used by us as a means of judging or terminating the contracts of any aforementioned contractors. To ensure these ratings are from you, we may ask for personally identifiable information to validate such a rating. We may store this information to prevent fraudulent duplicates of such ratings.
Other methods (offline and online):
We may collect and store information you send to us through email, telephone, Website forms, information entered on our Website, or information given to us in any other way. This information may be used to solve problems, improve our customer service, protect Clients, perform regular business, or to comply with legal action.
Information collected anonymously:
We collect information including (but not limited to) Website hits, language preferences, system information, and Internet protocol addresses. We use Relevant Third-Party services to collect and process this information for us (as explained in the next section). We use this information to improve our business practices. For example, knowing when certain operating systems are out of date or knowing the popularity of a webpage provides insight into what you, as a customer, need from our Services.
Information collected by Relevant Third Parties:
We may use cookies or other methods to improve our Services. You may adjust your browser to reject cookies, but this may alter the Website functionality. We DO NOT merge any personal information that we directly collect from you to information acquired by cookies or other programs by Relevant Third Parties.
We do not process your payment information on our Website.
Editing Personal Information:
If you believe any of your information is entered incorrectly on our forms, surveys, or ratings then please contact [email protected] within 10 days to correct the issue. We may have to personally verify your identity to alter or remove your personal information. However, some circumstances may require us to keep your information (even possibly without modifications) for business or legal purposes. We may also reject to alter or remove your information when requests require unreasonable or disproportionate resources, repetitive requests, illogical (or impractical) requests, or risk the security of your personal information. Information that resides in any backup location may not be altered or removed to maintain accurate business records and for legal reasons.
Shared Information:
We will only share your personal information with Relevant Third Parties if one of these conditions are satisfied:
1. The Company has your consent to share your personal information. We may contact you for consent in the future depending on the situation.
2. We need your information processed by Relevant Third Parties to provide Company business. “Company business” includes (but is not limited to) conducting business, providing Services, connecting you to Services, Website operation, and legal issues. For example, we regularly share information sent to us in service request forms to the appropriate independent contractors. These independent contractors are under an agreement that prohibits them from using your information for any other purpose beyond business that is requested through our Website and legal reasons, but we are in no way responsible for their actions.
3. We may reveal, review, keep, store, utilize, or maintain your personal information at any time if we believe in good faith such actions will:
A. Help us solve, analyze, investigate, thwart, or prohibit criminal activity including (but not limited to) fraud, security breaches, stolen information, and sabotage;
B. Help us defend, maintain, comply, or enforce rights, safety, property, agreements, and policies relevant to you, our Company, the public, or combinations of those entities as is permitted or required by law;
C. Help us uphold, defend, accommodate, analyze, satisfy, enforce, or comply with any agreements and policies on our Website or with our Company;
D. Help us solve, analyze, investigate, thwart, or prohibit technical problems;
E. Help us comply, satisfy, or accommodate any law, any regulation, or any other legal process, including (but not limited to) government requests that are enforceable;
F. Or help us analyze, solve, or investigate potential or actualized violations of any aforementioned items in this section (titled “Shared Information”);
4. We may share anonymous information (information that cannot identify you personally) with Relevant Third Parties for a variety of uses including (but not limited to) marketing, business trend analysis, advertising, general service, and improvement of our business goals.
Information Security:
We use a variety of security measures including (but not limited to) Secure Socket Layer technology (SSL), encryption, and limited physical access to information. Additionally, we only allow access to personal information by our employees, independent contractors, and Relevant Third Parties.
When This Privacy Policy Applies:
This Privacy Policy applies to all Services and communications on the Website unless we provide a replacement privacy policy for specified services or communications that do not use our regular Privacy Policy.
Our Privacy Policy does not include, cover, apply, or protect any entity beyond those already stated in this policy. Entities that are not covered in this Privacy Policy include (but are not limited to) any other companies, services, linked websites, sites, products, individuals, unaffiliated collectives (or agencies), Third Parties, or different websites (that have our advertisements).
Complaints:
If you have a complaint, please notify us at [email protected]. We will investigate complaints and contact you by email. If we are unable to resolve complaints directly, we will cooperate with law enforcement and authorities when transfer of your personal information is involved.
Law compliance:
In complying with the law, we may work with law enforcement. We will use any information to, in good faith, comply and enforce the law to any extent we deem required for claims or legal processes without limitation. Legal processes include (but are not limited to) subpoenas, lawsuits, and claims. Our goals in these compliance endeavors are to maintain protections, rights, safety, and compliance with various policies, regulations, and rules. In sharing information with law enforcement, we strive to cease and prevent actions we deem unethical, illegal, and criminal.
Contacting us:
If you have questions about this Privacy Policy, Services we offer, or any Website-related issues, contact us:
Omnilessons
ATTN: Website Team